Breakages?

Question:

As the many of the producst, (especially the photo frames) have glass in them, are they likely to break in the post?

Answer:

Every frame is carefully wrapped in tissue paper and placed in one of our rigid, luxury gift boxes. It is then surrounded with bubble wrap or polystyrene chips and put in an outer box.  Frames can of course be damaged in the post, but it rarely happens and were it to do so, we would send an immediate replacement, free of charge.

Tags: breakages.